Orders are not eligible for a cancellation request once placed unless they fall into one of the specific reasons listed below.
- If your order has taken more than 14 business days to ship out and you would like to request a cancellation, we will oblige by your cancellation request.
- In the event of an item being out of stock you may request a cancellation or swap to an item of equal value.
- If you have made an error on your order in regards to sizing and or color you may request for a cancellation.
If your order does not fall into one of the above reasons then it unfortunately is not eligible for a cancellation request.
Street Wear Official will take 1-3 days to process your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account.
If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately.